Help

I paid but didn't get my ticket.

Tickets arrive by email within a minute of payment. Check spam first; if it is not there, reply to any comma email or contact the host from the event page — quoting the email you paid with is enough to find your order.

Can I get a refund?

Refunds follow the policy on the event's page and are decided by the host. Contact the host from the event page.

Do I need to print my ticket?

No. The QR in your email works from your phone screen — brightness up at the door.

Can I transfer my ticket to a friend?

Whoever holds the QR gets in, unless the event says entry is named. Forward carefully — a QR is a bearer ticket.

I'm a host. How do I get started?

See the For hosts page, or hit Create event in the header. Free events cost nothing to run; paid tickets carry a 5% service fee.